https://austral-technologies.com/blog/ Notes from Austral Technologies on payment disputes, first-party fraud and fraud prevention for EU e-commerce merchants on PayPal, Klarna and Wero. en Tue, 13 Oct 2026 08:00:00 GMT https://austral-technologies.com/blog/item-not-received-disputes/ https://austral-technologies.com/blog/item-not-received-disputes/ Tue, 13 Oct 2026 08:00:00 GMT Strong customer authentication has made the stolen-card fraudster's life harder. It does nothing about the real customer who says the parcel never came. That claim is decided on delivery evidence, and PayPal, Klarna and Wero each define it differently.