Integrations
Austral reads the systems you already run.
No migration, no new system of record, no asking your team to file things differently. Austral connects to what's already there, reads what a dispute needs, and leaves the rest alone.
Four kinds of system, one case file.
Every dispute draws on the same four places. These are the ones we're built against.
Commerce and ERP
- Shopify
- WooCommerce
- Magento
- Odoo
- ERPNext
- Exact
Logistics
- DHL
- PostNL
Support and CRM
- Zendesk
- HubSpot
- Zammad
Payments
- Adyen
- Stripe
- PayPal
- Klarna
- Wero
- iDEAL
Depth varies by system — some hand over a shipment in one call, some need more coaxing. Ask at the demo what the connection to yours looks like today, and we'll tell you straight.
What a connection actually is.
Less than most integrations ask of you, and in one direction only.
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Read access
To four things: an order, a shipment, a thread, a capture. Nothing about your pricing, your margins or your customers beyond the dispute in front of us.
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No writes
Austral never changes an order's state, never moves stock, and never posts to your books. If it could, it would need a much longer security page.
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Pulled on demand
Records are fetched when a dispute needs them, against the order the notice matched. There's no bulk mirror of your database sitting somewhere.
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Revocable
The connection is yours. Withdraw it and Austral stops reading, immediately, without a support ticket.
If a system can hand over an order, a shipment, a thread and a capture, it can feed the engine.
Not on the list?
Bring it to the demo.
The shape of the work doesn't change much between systems. What changes is how the records come out of them — an API, an export, a webhook, or in the more characterful cases a CSV somebody emails themselves every Monday.
We'd rather look at yours than publish a number for how long it takes. Tell us what you run and we'll say whether it's a week or a quarter.
Bring your stack.
Twenty minutes, your systems on the table, and an honest answer about what connects today.